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Solving problems

Solving technical problems

Badge informationEndorsements
The badge holder has demonstrated dedication and competence in mastering the skill of problem-solving: resolving technical problems. He or she can proudly demonstrate the following results and skills:

Recognizing technical problems when operating devices and using digital environments and resolving them (from troubleshooting to solving more complex problems).

Independently, based on their own needs and when solving clearly defined and non-routine problems, the badge holder can:
  • Distinguish technical problems when operating devices and using digital environments;
  • select solutions for the above problems.
(c) DigComp 2.2

These achievements have been recognized and rewarded in consultation with the badge holder by the coach and work supervisor who issued the badge as a sign of the badge holder's achievements.
Whether you, as a reader of this badge, are an employer looking for a person with digital skills, or someone who wants to demonstrate and strengthen their skills, this badge is a clear indication of digital knowledge and skills.
Tasks
Task no.1
Issued by organiser or scanning QR code
Make a plan with your coach on which tasks you will perform to master the following skills:
  • distinguishing technical problems when operating devices and using digital environments;
  • selecting solutions for these problems.

Examples to develop these skills:
A commonly used device that often causes problems when setting it up is a wireless router, especially if you're not familiar with networks and technology. Here are some common technical problems you may encounter when setting up a wireless router:
  • You can't find the router on the network.
  • The connection between the router and the internet doesn't work.
  • The router's password is forgotten.
If you encounter these problems, there are several solutions you can try:
  • Make sure the router is plugged into the power outlet and that all cables are properly connected.
  • Check if the connection between the router and the internet is set up correctly. This can usually be done through the router's settings.
  • If you have forgotten the router's password, you can reset the router to its factory settings and set the password again.
By practicing recognizing these technical problems and selecting the right solutions, you can be better prepared to set up a wireless router and other similar devices.

Perhaps there is another technical device that is causing problems? Try to investigate what could be possible and what the solutions are.

But it doesn't end there - increase the value of your badge by adding your learning process and achievements to your badge. This enables potential employers to gain a better understanding of your digital skills.

Activity

Solving problems
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