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Needs Analysis using Personas and Empathy Maps

Needs Analysis through Empathy Mapping

Badge earner has become familiar with the early principles of the Design Thinking - Empathy Stage and how to use the learned insights to prepare to design appropriate training to meet a learners' needs.

To get this badge, trainer:
  • Completed a Learner (User) Persona
  • Completed corresponding Empathy Map
  • Formed a problem/purpose statement

Activity content and badge issuing criteria aligned with the European Training Strategy (ETS) competence model for trainers to work internationally.
Learning duration: 1,5 hours.
Tasks
Task no.1
Evidence verified by: one activity organiser
To get this badge, complete and upload the following:
  1. Completed Persona.
  2. Completed Empathy Map.
  3. Problem/Purpose Statement.
  4. Reflection on how as a trainer you will design suitable training for learners.
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Tags

#Recognises learners’ needs and limitations including different skills and literacies as well as any changes in the situation
ETS-TR
#Demonstrates an understanding of different educational methods and concepts for needs assessment
ETS-TR
#Assesses learners’ needs before or at the very beginning of the training activity
ETS-TR
#Addresses learners’ needs through an adequate and tailored educational approach
ETS-TR
#Demonstrates a genuine interest in learners’ needs
#Identifies and recommends digital learning tools and resources to fulfil learners' needs
Badgecraft hosts this platform and develops it together with leading educational organisations. The European Union's programme Erasmus+ granted co-funding for building the first version of this platform. Contact support@badgecraft.eu.
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