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Habit 5: Seek First to Understand Then to be Understood
Habit 5: Seek First to Understand Then to be Understood
Sobre
In this short video you can see different listening and responding styles and the effect it has.
Understanding Others
• There are 4 basic methods of communication: Speaking, Listening, Reading and Writing. Of these we get lots of training and education in 3 of them, but not in Listening.
• Empathic Listening is an essential skill for understanding other people.
• Understanding = skills & techniques of empathic listening + trust and openness
• With this we can get into another person’s paradigm and understand how they experience the World
How do we do Empathic Listening
• Communication = 10% words + 30% tone, volume, etc. + 60% Body Language
• So to listen empathically we need to, listen with our eyes, our bodies, our hearts as well as with our ears
Being Understood
• We need to look after “Being Understood” by others because if we don’t we can end up in Lose – Win situations, where others see us as a “walkover”
• To be understood properly by others we need to make sure that we have: 1. Built our own credibility and integrity. We do this by practicing Habits 1, 2, & 3 2. We are able to be empathic and emotionally available to others (Habit 4) 3. We are able to state our thoughts and needs logically & reasonably
The Results
• When we practice empathic listening to understand others we generate Win-Win outcomes
• The results are logical: Before prescribing a treatment, we would expect a doctor to accurately diagnose the problem
• Habit 5 generates increased accuracy in our communication with others because we are operate from their paradigms not our own.
• It also generates increased integrity because we learn to really appreciate other people and they do the same for us.
Obter uma medalha da atividade
Seeker Obter esta medalha
The person who owns this badge…
- ...understands the importance of empathic listening when working with young people.
- …is able to communicate in a way that balances understanding others and expressing their own needs clearly.
- …can build stronger relationships by prioritizing understanding before responding.
The holder of this badge has worked independently at awareness at putting first things first. In collaboration with a group of international youthwork colleagues, the holder has worked at the sociocultural context of this competence during the international training course "Pathways to creative youthwork".
Você precisa concluir todas as tarefas para receber a badge
Tarefas
Tarefa n.º 1
Evidência verificada por: um organizador de atividades
Reflect on today’s learnings. What are you taking with you? What was new? Did you have an eye opening moment?
Tarefa n.º 2
Evidência verificada por: um organizador de atividades
How can you use your learnings in your work with young people?
Organizadores
Beasily
Utilizado em playlists
Pathways to Creative Youthwork
BeasilyCriado em Youth Work Pathways
A Badgecraft é a anfitriã desta plataforma e desenvolve-a em conjunto com as principais organizações educativas. O programa Erasmus+ da União Europeia concedeu um cofinanciamento para a construção da primeira versão desta plataforma. Contacto: [email protected].
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